Express Transcript
Privacy and data retention
Understand storage, access, and deletion.
Privacy settings card inside account settings
Privacy settings where notification and account data export controls are managed.

Overview

Your files and transcripts are stored to provide the service and are controlled from your dashboard.

Storage and access

Deleting files

Delete transcripts from the dashboard to remove them from your account.

Learn more

See the Privacy Policy and Security pages for details.

Privacy-first operating model

Handle transcripts as sensitive business records. Define who can access raw files, who can access edited transcripts, and how long each should be retained. Consistent policy is more important than ad hoc decisions.

  1. Limit workspace access to people involved in delivery.
  2. Store final exports only in approved secure folders.
  3. Delete raw uploads when they are no longer needed.
  4. Review retention rules quarterly with your team.

Compliance checklist

Need a hand?

Our support team can walk you through this workflow.

Contact support